Connecting WhatsApp & Salesforce
Smart Chrome Extension For Salesforce
SONI is a JONI extension that creates a bridge between Salesforce web app and WhatsApp Web
After you add JONI and SONI to chrome you can open WhatsApp chats without leaving your Salesforce tab
Open WhatsApp Chats
Click any phone number of your contacts or use the 'Chat By Mobile' option to type the mobile number
Open Contact's Item
Click the chat's header to go to your contact. If the contact is not found, SONI will prompt you to create a new one.
Create Notes
Use the 'Selection Mode' to create call logs with selected messages in the chat window. If the contact is not found, SONI will prompt you to create a new one.
Chat Notifications
You can get 'Chat Notifications' for all your incoming WhatsApp messages or only for the chats you opened. If notification for new message received and the chat window is not open, SONI will create an avatar you can click on to open the chat
Attachments
You can send any supported attachment by clicking the attachment button or pasting a file to the chat window. You can view attachment from chat (this one has a file size limit of 4MB)
Templates
Use predefined message templates to reply your contacts faster than ever