JONI

Connecting WhatsApp & Salesforce

Smart Chrome Extension For Salesforce

SONI is a JONI extension that creates a bridge between Salesforce web app and WhatsApp Web

After you add JONI and SONI to chrome you can open WhatsApp chats without leaving your Salesforce tab

Open WhatsApp Chats

Click any phone number of your contacts or use the 'Chat By Mobile' option to type the mobile number

Open Contact's Item

Click the chat's header to go to your contact. If the contact is not found, SONI will prompt you to create a new one.

Create Notes

Use the 'Selection Mode' to create call logs with selected messages in the chat window. If the contact is not found, SONI will prompt you to create a new one.

Chat Notifications

You can get 'Chat Notifications' for all your incoming WhatsApp messages or only for the chats you opened. If notification for new message received and the chat window is not open, SONI will create an avatar you can click on to open the chat

Attachments

You can send any supported attachment by clicking the attachment button or pasting a file to the chat window. You can view attachment from chat (this one has a file size limit of 4MB)

Templates

Use predefined message templates to reply your contacts faster than ever